PT Mercedes-Benz Distribution Indonesia has inaugurated PT Suri Motor Indonesia as a certified body shop and paint shop of the German subsidiary Mercedes-Benz AG.
President Director of PT Mercedes-Benz Distribution Indonesia, Choi Duk Jun, said, “PT SMI has managed to obtain global certification from Mercedes-Benz (Mercy) AG, which was performed directly by experienced personnel from Mercy Germany. These assessments include personnel qualifications, the latest equipment and global standard work processes.
“With this certification, PT Suri Motor Indonesia is one of six dealerships in Indonesia with Body & Paint certification. This complies with the guidelines for the best customer experience. Mercedes Benz who provide the best service from the very beginning, customers come to choose their dream vehicle, service and repair services,” said Choi, in Jakarta on Wednesday (21/12/2022)
President Director of PT Mercedes-Benz Distribution Indonesia Choi Duk Jun with President Director of PT Suri Motor Indonesia Maryanti
This certification program covers the repair process, technician qualifications, equipment standards, required repair materials, documentation, and administrative process. And it’s an ongoing global program since 2016 to be rolled out across the Body & Paint Mercy network of garages. If you want to visit for Mercy car service. Below is the flow for auto repair at PT SMI, TB Simatupang, South Jakarta.
Damage diagnosis and cost estimation
When a customer comes to PT Suri Motor Indonesia workshop for car repair, the body and paint consultant will diagnose the damages and inform the vehicle owner of the necessary repairs as a whole.
PT Suri Motor Indonesia is Mercedes-Benz MG certified
In addition, the repair cost estimates use the Audatex system which is independent and can provide the repair costs transparently. Then to the bodywork department, to then continue the work trying to bring the shape of the part back to its original state. This really requires special skills and equipment with the latest technology such as spot inverter, welding machine and digital paint booth combo.
It is then continued on to the paint shop to carry out the painting process which aims to restore the vehicle’s original colour, together with AkzoNobel, a select Mercy approved premium paint supplier partner.
Mercedes-Benz car body parts have levels of material strength
The premium paint technology used in certified workshops is of course with the latest technology with water-based ingredients (water-based) and clear lacquer with a special scratch-resistant formulation. Ultimately, all work is carefully inspected by the workshop team, before finally being handed over to the vehicle owner.