Hyundai Mobile Charging ready to help consumers in an emergency

ROCKMOTIVE, Jakarta – Electric car owners in Medan, North Sumatra no longer need to worry about charging their vehicle’s battery as Hyundai’s mobile charger is now officially operational to address this need.

The presence of these services is part of the commitment of PT Hyundai Motors Indonesia (HMID) to provide a worry-free aftermarket experience for customers who drive a South Korean electric vehicle.

Through this Hyundai mobile recharge, this is part of the company’s efforts to continue accelerating the ecosystem EV as a way of life in society. This service is a breakthrough introduced by a South Korean brand to become a solution for charging electric cars in emergency situations using the Fast vehicle-to-vehicle (V2V) charging..

Through this Hyundai mobile charging, customers can add power to the car up to 10 kWh that customers can use to get to the nearest charging station. In this way, customers can return to their mobility smoothly, followed by the maintenance of vehicle performance.

“The presence of Hyundai Mobile Charging in Medan is one of our active steps to continue expanding ecosystem support structures electric machine in Indonesia. Hopefully, this effort will help customers enjoy mobility in a safer way because they don’t have to worry about recharging their electric cars in emergency situations,” Putra Samiaji, Head of PT HMID Pre-Service Department.

Customers can access this service by contacting Customer Service 24 hours a day through the Call Center on 0800 1 878 878. Subsequently, a team of technicians will go to the place of the submitted request and carry out the charge process. The company also provides free access to mobile charging facilities for Hyundai electric car users within an 80km radius of the location resellers the service provider.

This customer service becomes ease and services that complement all lines within the Hyundai EV ecosystem. Currently, the mobile charging facility is accessible to customers in several major cities, such as Greater Jakarta, Bandung, Semarang, Yogyakarta, Surabaya and Denpasar and is now available in Medan city.